From Steven Hall Jr., lieutenant for the City of Richmond Fire Department:
I am writing today to ask for your help improving YOUR City of Richmond Fire Department. You are receiving this email because you are listed as the point of contact for your civic/community/neighborhood association and an advocate for your community and the City of Richmond.
Like you, I am a resident of the City of Richmond. As a National Fire Academy Executive Fire Officer candidate, I am conducting research that will help the City of Richmond Fire Department better understand and meet the expectations of our citizens. Below you will find a link to a short survey that will help our leadership better understand your expectations and how we can improve our service to you.
Feel free to forward this survey as we would like to hear from as many of our citizens as possible.